Jay Eskenazi is a seasoned user researcher and manager of user research teams, and has personally conducted or supervised 500+ usability studies in the U.S. and internationally since 1999. His research career spans 20 years, with the last 12+ years focused on user interface issues. Prior to co-founding Customer Experience Labs, he worked as a user researcher on Microsoft’s e commerce properties and then created and served as Director of the User Experience Research team at Expedia for 7+ years.
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Instant Wall Street Journal Bestseller! You don't need to be Ivy League educated, have money, be creative, or even have an idea to get rich. You just need to be willing to break the rules.At nineteen, I founded a software company with $119 in my bank account. Five years later, it was valued at $10.5 million. I don't consider myself exceptionally br...