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How to Measure Anything book cover

How to Measure Anything

Finding the Value of Intangibles in Business

Douglas W. Hubbard

Discover how to measure anything with this practical guide that challenges common misconceptions about measurement and measurement methods. Learn how to measure a variety of intangibles, including customer satisfaction, organizational flexibility, technology risk, technology ROI, and more. This new edition includes updated material and new measurement methods, making it a valuable tool for risk management and improving customer satisfaction.
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Publish Date
2007-08-03T00:00:00.000Z
2007-08-03T00:00:00.000Z
first published in 1985
Goodreads Rating
3.9
based on 4k ratings
ISBN
9781452654201
Categories
BusinessNonfictionManagement
Recommendations
2
Recommendations
Julia Galef
Has some good advice on how to improve your ability to make accurate predictions.     – source
Nick Ganju
About being outcome-based and getting these measurable outcomes.     – source
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