How to Measure Anything
Finding the Value of Intangibles in Business
Douglas W. Hubbard
Discover how to measure anything with this practical guide that challenges common misconceptions about measurement and measurement methods. Learn how to measure a variety of intangibles, including customer satisfaction, organizational flexibility, technology risk, technology ROI, and more. This new edition includes updated material and new measurement methods, making it a valuable tool for risk management and improving customer satisfaction.
Fecha de publicación
2007-08-03T00:00:00.000Z
2007-08-03T00:00:00.000Z
publicado por primera vez en 1985
Calificación de Goodreads
3.9
ISBN
9781452654201
Categorías
Recomendaciones
2
Recomendaciones
Has some good advice on how to improve your ability to make accurate predictions. – fuente