April Wensel

Discover how peaceful communication can create compassionate connections in this international bestseller. With solutions for communication problems at home and in the workplace, this guide provides guidance on identifying and articulating feelings and needs, expressing anger fully, and exploring the power of empathy to communicate honestly and without hostility. Learn to break patterns of thinking that lead to anger and depression, and communicate with compassion. Featuring stories, examples, and sample dialogues, the latest edition includes a chapter on conflict resolution and mediation.

Master the Art of Difficult Conversations without Stress with Difficult Conversations by Douglas Stone. This book guides you through a proven, step-by-step approach to handling tough conversations with more success and less stress. Based on 15 years of research from the Harvard Negotiation Project, this book is filled with practical advice and everyday examples to help you at work, home, and in the world. Learn how to start a difficult conversation without defensiveness, decipher underlying structures, and regain balance in the face of attacks or accusations. Dive into Difficult Conversations for expert insights on handling tough conversations today.